Siemens Digital Logistics GmbH
Nachtweideweg 1-7
D 67227 Frankenthal

Have any questions?
+49 6233 45943 444

Service Desk

Service Hours
Monday to Friday
08:00 – 18:00
Please dial 
+49 6233 45943 180
to make a support appointment.
Support via Email is available here:

Service Hours

Depending on the processes you handle via AX4 you might require extended service hours. Simply contact us. Within the scope of service level agreements you can use extended service hours up to a 24-hour service.

Support Ticket

Please use our
for your support inquiry.


+49 6233 45943 444


300 experts in the field of digitization and logistics. 3,200 employees at Siemens Postal, Parcel & Airport Logistics,

370,000 employees across the Siemens Group.


20 years in digitization makes Siemens Digital Logistics a reliable partner for custom IT solutions.

More than 50 year of consolidate experience in Logistics and Supply Chain Management.
Part of a company with over 165 years of tradition.


Dedicated and comprehensive cross-industry know-how and extensive IT expertise.

More than 650 customers from over 20 industries.


Represented globally and through Siemens Postal, Parcel & Airport Logistics branch offices in more than 20 countries.

Manage your Supply Chain with AX4


  • TRANSPARENCY THROUGH INTEGRATION - Integrating all links of the supply chain helps automate processes, provide strong real-time data availability, and improve the quality of information.
  • STANDARDIZED PROCESSES - Standardized, end-to-end processes lead to greater simplicity, since everyone is on the same page.
  • AGILITY AND FLEXIBILITY - AX4 delivers the agility you need to manage your logistics in a volatile and dynamic world, with the speed and flexibility to respond to changing conditions.
  • COLLABORATION ALONG THE SUPPLY CHAIN - AX4 is a platform that facilitates cross-enterprise collaboration with all partners along the supply chain.

AX4 - The Digital Supply Chain

AX4 is our contribution to digitalization – to the fusion of the physical and virtual worlds along our customers’ value chains.

The cloud based logistics platform AX4 reduces complexity. It facilitates processes and allows for their digitalization along the supply chain and enables collaboration between the participants. As one of the most-widely used logistics platform for the management of cross-enterprise logistics processes AX4 realizes smooth and reliable workflows as well as continuous transparency. AX4 is the digital supply chain, helping customers boost efficiency and cut waste in their logistical processes

What Customers say

Successful projects from logistics practice

Since 1999 the logistics platform AX4 has standardized and simplified communications for logistics providers and customers from industry and trade. The customer reports show, how companies use AX4 in order to manage their Supply Chains.

Where AX4 moves logistics ...

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